This video discusses communication techniques, including how to listen and reframe questions, how to use humor effectively, and how to use structures to reduce cognitive load.
- (00:00:00) This video discusses effective communication techniques, focusing on how to be successful in spontaneous speaking situations. The speaker provides an analogy of a survey taken among first-year students at the GSB, in which 85% of respondents said they were nervous when speaking in public. The speaker provides a hybrid version of what first-year students at the GSB typically do in order to improve their ability to communicate effectively in spontaneous situations, which is more prevalent than planned speaking. The speaker finishes the video by discussing anxiety management techniques.
- (00:05:00) The author introduces a series of communication techniques that can help reduce anxiety before speaking. One technique is to greet anxiety and acknowledge that it is normal. Another is to use questions to get the audience involved.
- (00:10:00) The speaker recommends using questions to create an outline for presentations, and using conversational language to reduce anxiety. Research has found that when you can orient yourself in the present moment, you’re less nervous. Tongue twisters help you do this.
- (00:15:00) In this video, communication specialist and improvisation instructor, Adam Tobin, discusses how to speak more spontaneously. Tobin explains that the first step is to get ourselves out of the way, and that doing so is often difficult. He then demonstrates how to shout the wrong name, and asks participants to do so. He emphasizes that there is no way to get this activity wrong, and that only doing it will result in success.
- (00:20:00) In this video, the speaker discusses the importance of communication and how to approach speaking opportunities. He suggests that instead of seeing speaking opportunities as a challenge or threat, we should see them as an opportunity to be ourselves and to reach our goals. He also advises that practitioners strive for “greatness” rather than striving for perfection.
- (00:25:00) In this communication technique video, the presenter explains how to approach communication with others, emphasizing the importance of seeing interactions as opportunities to clarify, understand, and connect with others. The presenter also provides a game to help individuals practice this approach.
- (00:30:00) The speaker suggests a communication game in which people get together and share fun activities they plan to do today. The speaker notes that this is a fun and rewarding experience, but also reminds the participants that they need to pay attention to the demands of the requirement in order to respond appropriately.
- (00:35:00) The speaker explains that communication is easier when you have a structure, such as using numbers or words. The speaker then introduces two common structures for communicating a message: a three-part structure and a four-part structure. The speaker explains that both structures help us remember the information better. Finally, the speaker provides an example of how to use a structure to remember a phone number.
- (00:40:00) This video discusses two communication structures- the problem solution benefit structure and the what so now what structure. The problem solution benefit structure is used to talk about what the issue is, the problem, and a way of solving it. The what so now what structure is used to talk about what it is, why it is important, and what the next steps are. These structures are helpful when speaking spontaneously or in a planned situation, as they help you focus and get with your partner.
- (00:45:00) This video explains how to communicate effectively, using structures to reduce cognitive load and manage anxiety. It provides examples of situations in which structures can be used, and also recommends a book called “Speaking Up Without Freaking Out.”
- (00:50:00) The video discusses communication techniques, including how to listen and reframe questions in order to answer them more effectively. It also offers advice for cross-examination.
- (00:55:00) The speaker talked about how effective communication can be with humor. The risks and rewards of using humor are discussed, and two tips for asking questions without being antagonistic are given.
